Shipping typically takes 3-5 business days within Australia, following a 2-day processing period to prepare your order. For international orders, please allow 7-14 business days for delivery after processing.

Delivery times can vary depending on your specific location and the efficiency of local postal services.

Yes, we offer express shipping options for those who need their order faster. When you check out, you can select express shipping to expedite the delivery of your purchase.

Please note that express shipping incurs an additional charge.

If you don’t receive your package within the expected delivery timeframe, please contact us as soon as possible.

We will investigate the issue with the courier and work diligently to resolve it. We’re here to ensure you receive your order promptly and will assist with any shipping concerns you may have.

Yes, once your order is shipped, we will provide you with a tracking number. You can use this number to monitor the progress of your delivery via the courier’s website.

This way, you can stay updated on the status of your shipment from dispatch to delivery.

Our return policy allows you to return any item within 30 days of receiving your purchase, provided the items are unworn, in their original condition, and with all tags still attached.

Please contact us to initiate a return, and we will guide you through the process.

To return an item, please contact our customer service team via email or phone to start the return process. We will provide you with the necessary details and instructions on how to send the items back to us.

Yes, you can exchange an item for a different size or colour, depending on availability. If the desired item is not available, you may choose another item or receive a refund.

Customers are responsible for the return shipping costs. We recommend using a traceable shipping method as we cannot be responsible for lost or undelivered returns.

Refunds are processed within 7-10 business days after we receive and inspect the returned items. The refund will be issued to the original method of payment. Please note that it may take a few additional days for your bank to complete the refund, depending on their processing times.